While AI is not perfect, algorithms are easier to change than humans
Organisations (especially legacy brands) risk playing catch up in a world where customer tastes, expectations and loyalty are fast-changing.
Diversity, Equity and Inclusion (DEI) are critical components of a thriving workplace culture, and designing job adverts that appeal to a wide range of candidates can help companies to attract a more diverse pool of applicants.
While many companies claim to foster inclusive and non-discriminatory work environments, most organisations still lag behind in DEI, especially at leadership levels.
Organisations (especially legacy brands) risk playing catch up in a world where customer tastes, expectations and loyalty are fast-changing.
One promising solution is the use of (ethical) AI as a tool to promote diversity & inclusion. This article will focus on GPT-4.
The Challenge of Achieving DEI
Despite companies believing they have made significant progress in advancing the cause of DEI, studies show that many of their employees do not agree. Instead, progress is often viewed as incremental rather than transformational on the one hand and on the other, companies often face DEI pushback from some staff members who fear being labelled sexist, racist, homophobic and so on.
Meanwhile, according to Kantar's recent inclusion index, one in three young and LGBTQ+ staff members report feeling likely to leave their job due to a lack of inclusivity in the workplace.
Attracting diverse candidates
While creating job adverts that appeal to a wide range of candidates can help companies attract a more diverse pool of applicants, it takes more than inclusive adverts, company websites & brochures to achieve DEI in the workplace.
Everyone needs to play a part and this means that companies that simply outsource diversity & inclusion to HR hoping inclusivity will be achieved somehow, are doing their brands, employees, customers, as well as other stakeholders a huge disservice.
One promising solution is the use of ethical AI as a tool to promote diversity and inclusion in the workplace.
The Role of Ethical AI in Promoting DEI
One promising solution is the use of ethical AI as a tool to promote diversity and inclusion in the workplace. While AI is not perfect, algorithms are easier to change than humans.
The use of ethical AI is becoming increasingly important as AI technologies continue to play a larger role in our lives, from employment to healthcare to criminal justice.
By leveraging AI tools, organisations can create job adverts that remove biases from the recruitment process and speak to people from different backgrounds using personas and tones that represent the characteristics and values that women or other marginalised groups may identify with while ensuring these personas do not include biases and stereotypes.
When built correctly, this tool can work as an assistant/adviser to leaders or staff members who are more introvert or, from communities that may not be comfortable in training settings involving groups of colleagues.
In addition, just as how people ask Google questions they would perhaps be too embarrassed to ask anyone else, GPT-4 can be embedded by organisations to enable employees to do the same on topics including DEI. [In his fantastic book ‘Everybody Lies’Seth Stephens-Davidowitz, a former Google data scientist says that many people lie to their own family, friends, lovers, surveys and indeed, even to themselves and that given this, we no longer need to rely on what people tell us face-to-face, in surveys, forums, feedback forms etc. Instead, we can turn to a FREE tool on the internet; Google.]
At the click of a button, staff members can have their DEI questions answered, have an interactive conversation, as well seek/access advice on how to respond to a customer or colleague, using Emotional Intelligence (EQ), Cultural Intelligence (CQ) or Diversity Intelligence (DQ).
AI takes Situational Judgement test to another level!
EQ+CQ=DQ Levels 1 & 2 Coaching Programs
Our EQ+CQ=DQ Levels 1 & 2 coaching programs are designed to provide organisations with the tools they need to promote DEI in the workplace. These programs include:
LEVEL 1 - EQ+CQ=DQ
An introduction to leading with Emotional Intelligence (EQ), Cultural Intelligence (CQ), and Diversity Intelligence (DQ). This level covers:
• The importance of EQ, CQ, and DQ in leadership
• How to create an inclusive work environment
• Building cultural competence and promoting understanding and respect for different cultures
LEVEL 2 - EQ+CQ=DQ Leveraging AI
Building on the foundation provided in Level 1, Level 2 leverages AI to help organisations create job adverts that remove biases from the recruitment process and speak to different personas and tones that represent the characteristics and values that women or other marginalised groups may identify with. This level covers:
Strategies and tools for leveraging AI in creating job adverts that attract a diverse pool of applicants.
How to remove biases from the recruitment process.
Creating different personas and tones in job adverts that resonate with different groups
Ethical AI tools combined with leaders who lead with EQ is a powerful strategy for creating inclusive, welcoming, and safe workspaces.
Conclusion
• Ethical AI tools combined with leaders who lead with EQ is a powerful strategy for creating inclusive, welcoming, and safe workspaces. As organisations continue to evolve, implementing these strategies is crucial to keeping pace with shifting expectations and creating an environment where everyone can thrive.
• Our EQ+CQ=DQ Levels 1 & 2 coaching programs provide organisations with the tools they need to achieve their DEI goals and create a workplace culture that promotes diversity, equity, and inclusion. If you wish to find out more about our EQ+CQ=DQ courses please contact me direct. To learn more about me, click HERE
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